Product Delivery, Returns & Cancellations Policy

Product Delivery Policy

Greece

  • All products are shipped using Geniki Taxydromiki to the address you have specified in your order within 1-2 working days.
  • All products up to 400€ are insured.
  • All jewerly over 400€ are insured.
  • If the ordered product is unavailable Morethanthis will contact the customer as soon as possible.
  • If the address is non existent the courier company will return the parcel to Morethanthis. Morethanthis will contact and inform the customer and inform. Any extra expenses will be covered by the customer.
  • If the item is delivered to the wrong address Μorethanthis can assist but cannot replace the item.

Abroad

  • All products are shipped using ELTA to the address you have specified in your order within 2-3 working days, depends on each country.
  • Jewerly shipments are insured.
  • If the ordered product is unavailable Morethanthis will contact the customer as soon as possible.
  • If the address is non existent the courier company will return the parcel to Morethanthis. Morethanthis will contact and inform the customer. Any extra expenses will be covered by the customer.
  • If the item is delivered to the wrong address Μorethanthis can assist but cannot replace the item.

Returns & Cancellations Policy

  • Returns made within 30 days of the order shipment date will be issued a full refund to the original form of payment. Returns made after 30 days of the order shipment date will be refunded via an emailed e-merchandise credit.
  • Merchandise must be in perfect condition.
  • In case of a cancellation the order is cancelled and refunded within 24hours.
  • Made to order items cannot be cancelled, exchanged or returned.